At Casabella, we take your privacy seriously. This privacy policy outlines how we collect, use, and protect your personal information when you use our website casabellacleaning.co. By using our website, you agree to the terms of this policy.
We may collect personal information such as your name, email address, phone number, and mailing address when you fill out a contact form or request a quote. We may also collect information about your home or cleaning preferences to provide you with a personalized cleaning service.
We may also automatically collect certain information about your device and use of our website, including your IP address, browser type, device type, operating system, and website activity.
If you provide your phone number and opt in to receive text messages, we use your number to send service-related messages (such as scheduling and appointment updates) and, if you opt in, promotional messages. We may use service providers to deliver text messages and to manage opt-in and opt-out requests. We also keep records of your consent and your messaging preferences (such as STOP requests) to help with compliance and customer support.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties.
We use the information we collect to provide you with our cleaning services and to communicate with you about our services. We may also use your information to improve our website and services, to personalize your experience, and to send you promotional offers and updates about our business.
We may share your information with our service providers who help us operate our business and provide you with our services. We may also share your information as required by law, such as to comply with a subpoena or other legal process. These service providers include advertising and analytics platforms such as Google and Meta, our scheduling platform (Zenbooker), and our email marketing platform (Drip).
We use cookies and similar tracking technologies to operate our website, analyze traffic, and measure advertising performance. These technologies include:
These tools place cookies on your browser that collect data such as your IP address, device information, browsing behavior, and interactions with our ads. This data is shared with Google and Meta to help us measure and improve our advertising. You can manage or disable cookies through your browser settings. Disabling cookies may affect some website functionality.
We share certain user data with advertising platforms, including Google and Meta, to deliver and optimize ads for our cleaning services. This means these platforms may use information collected through cookies and tracking technologies on our site to show you relevant ads on other websites and apps.
If you are a Colorado resident, you have the following rights under the Colorado Privacy Act (CPA):
To exercise any of these rights, contact us at hello@casabellacleaning.co or call 303-652-5800. We honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we will treat it as a request to opt out of targeted advertising and the sale or sharing of your personal data. We will respond to your request within 45 days.
You have the right to opt out of the sharing of your personal data for targeted advertising purposes. To opt out:
When you opt out, we will stop sharing your data with advertising platforms for targeted advertising. You will still see our ads, but they will not be personalized based on your activity on our website.
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security technologies and procedures to safeguard your information.
However, no security system is completely secure, and we cannot guarantee the security of your personal information.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these websites or services. We encourage you to review the privacy policies of these websites or services before using them.
We reserve the right to update or modify this privacy policy at any time. We will post any changes to our website, and your continued use of our website after the posting of any changes constitutes your acceptance of the revised policy.
If you have any questions about this privacy policy or our practices, please contact us at hello@casabellacleaning.co.
