If you need to change or cancel your service, please call us during normal business hours: 303-652-5800
In the event of an accident, the team will leave the item as-is and alert supervisors. We will then work with you to repair or replace the item, or provide you with a service credit, within limits.
You can schedule a cleaning service by calling us or booking online.
We strive to provide high-quality cleaning services and will work with you to address any issues or concerns. If you are not satisfied with the service, please let us know within 24 hours of the cleaning and we will make every effort to rectify the situation.
In the event you need to cancel within 24 hours of service, we assess a $129 cancellation fee.
We are unable to clean or dispose of any type of bio-hazardous waste such as pet waste, diapers, needles, specimens bottles, or any other medical waste.
We offer vacuum/dust/damp wipe and general cleaning services. We do not haul off lumber, tarps, nails, etc. We charge hourly for this service, and are happy to do a site visit to assess and provide an estimate.
Yes! We offer expertise in small office cleaning. We are not a janitorial service that offers floor stripping, buffing, polishing or power washing. We can provide porter service if needed.
Generally, yes. As this is the first time cleaning your home, we spend extra time to get everything up to our standards. If there are additional charges beyond our standard surcharge, we will communicate those fees ahead of time.
We clean windows as high as we can reach with a step ladder. For hard-to-reach windows, window exteriors and carpets, we work with a third party.
No, you do not need to be home during the cleaning, but if you prefer to be, that is fine. Many customers provide a key or garage door opener so we are able to access your home when you aren’t there.
The time required to clean your home depends on its size and the specific services requested. We will provide you with an estimated time of completion when we provide the initial estimate.
Yes, we do! We take extra time to ensure our staff have a clean record. And we never send a single cleaner to clean your home.
Yes they are! We take time to train our staff on all of the materials found in high-end homes such as marble, stainless steel, and exotic woods.
Not all of them. But we do our best to have at least one on each team that speaks and reads at a conversational level.
At a minimum, 2 people will clean your home. And generally, we work in teams of 2-3 people, depending on the size of your home and the amount of work required.
Most of the time, yes. And unless we encounter extreme scheduling issues, at least one member of the team will be familiar with your home.
Yes, all of our cleaners are licensed and insured, and we conduct background checks on all employees. We also train our employees to the highest standard to ensure the highest level of service.
Yes we do! We have biodegradable products that are never tested on animals.
Of course. If you have a special request for a specific product that we do not carry, we are happy to use those products. We do ask that you supply the product and leave it out for us on your scheduled day.
Yes! We bring all of our own supplies and equipment. Unless something requires industrial cleaners, we use standard residential cleaning products.
You can access your account from the main menu or footer of the website.
If you need to change or cancel your service, please call us during normal business hours: 303-652-5800
We use an online portal to automatically charge for your services. You can mange your payment methods via your account dashboard. You are also welcome to pay with a check.
You can schedule a cleaning service by calling us or booking online.
