Frequently Asked Questions

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Our Services

Are there things you do not clean?

We are unable to clean or dispose of any type of bio-hazardous waste such as pet waste, diapers, needles, specimens bottles, or any other medical waste.

Do you offer construction cleaning?

We offer vacuum/dust/damp wipe and general cleaning services. We do not haul off lumber, tarps, nails, etc. We charge hourly for this service, and are happy to do a site visit to assess and provide an estimate.

Do you offer commercial cleaning?

Yes! We offer expertise in small office cleaning. We are not a janitorial service that offers floor stripping, buffing, polishing or power washing. We can provide porter service if needed.

Is there a first-time surcharge

Generally, yes. As this is the first time cleaning your home, we spend extra time to get everything up to our standards. If there are additional charges beyond our standard surcharge, we will communicate those fees ahead of time.

Do you clean windows or carpets?

We clean windows as high as we can reach with a step ladder. For hard-to-reach windows, window exteriors and carpets, we work with a third party.

Do I need to be home during the cleaning?

No, you do not need to be home during the cleaning, but if you prefer to be, that is fine. Many customers provide a key or garage door opener so we are able to access your home when you aren’t there.

How long will it take to clean my home?

The time required to clean your home depends on its size and the specific services requested. We will provide you with an estimated time of completion when we provide the initial estimate.

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