Frequently Asked Questions

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Customer Service

How do I cancel or reschedule my service

If you need to change or cancel your service, please call us during normal business hours: 303-652-5800

What if something gets broken?

In the event of an accident, the team will leave the item as-is and alert supervisors. We will then work with you to repair or replace the item, or provide you with a service credit, within limits.

How do I schedule cleaning service?

You can schedule a cleaning service by calling us or booking online.

What if I am not satisfied with the cleaning service?

We strive to provide high-quality cleaning services and will work with you to address any issues or concerns. If you are not satisfied with the service, please let us know within 24 hours of the cleaning and we will make every effort to rectify the situation.

What is your cancellation policy for cleaning services?

In the event you need to cancel within 24 hours of service, we assess a $129 cancellation fee.

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